❓ Frequently Asked Questions
What is the lead time for samples?
The sample lead time is typically 7-10 working days.
What is the standard production lead time?
Normally, production takes 35 days after the artwork is confirmed.
What are the payment terms?
We require a 30% deposit, with the remaining balance due after inspection and before shipment.
Is customized logo printing available?
Yes, we accept customized logo printing based on your requirements.
What is the warranty period for the products?
Our products come with a warranty period of 1 to 2 years.
How can I obtain a price quote?
We usually provide a quote within 24 hours of receiving your inquiry. For urgent requests, please reach out to us through our available contact channels for an expedited response.
Kaus Kitchen
