Q1Are you a factory or a trader?
We provide production, R&D and design, with our own industrial park of 80,000 square meters; more than 400 production staff across the country.
Q2How is the product quality?
Products sold domestically have passed 3C and safety regulations; products sold abroad have passed CE, Rohs, FCC, ETL, CB and other certifications.
Q3What is the sample delivery time and the lead time for custom products?
In-stock products are shipped within 36 hours; customized products will be shipped within 25-45 days.
Q4Can you provide customized services?
We provide customization services; customers only need to provide your customization requirements (logo, color box, etc.)
Q5What is the minimum order quantity (MOQ)?
The minimum order quantity is 1000 pieces for one model per size.
Q6What are the payment terms?
We can do T/T or LC, usually we prefer T/T 30% deposit and 70% balance after goods inspection before shipment, because T/T is more convenient and saves time.
Kaus Kitchen
