Frequently Asked Questions
Are you a factory or a trading company?
We are a professional OEM/ODM manufacturer specializing in high-quality cookware production.
Do you have product certificates or factory inspection reports?
Yes, we hold multiple certifications including CE/UE, LFGB, BCTC, and SGS. We also have full factory inspection reports available.
How can I obtain a sample of your product?
Please provide us with the specific list of products you are interested in and your valid shipping address for arrangement.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 300 units minimum. For customized OEM orders, the minimum requirement is 1000 units.
What is the estimated delivery time?
Sample lead time is approximately 10 - 15 days, while mass production typically takes between 30 - 45 days depending on the order volume.
Do you support logo and coating customization?
Yes, we offer full OEM services including customized logos, specific non-stick coatings like Eterna, and tailored packaging solutions.
Kaus Kitchen
