Does your company have its own factory?
Yes, we own a factory that directly supplies all of our products. You are welcome to visit our facility anytime to learn more about our production processes.
Can I order samples and how soon can I receive them?
Yes, both regular and customized samples are available. In-stock samples are typically delivered within 1 week, while customized designs may take 2-3 weeks depending on complexity.
Do you accept OEM or ODM orders?
Yes, we provide full OEM and ODM services. Our professional design team will collaborate with you to provide customized solutions based on your requirements.
What are the standard payment terms?
Our standard terms are a 30% T/T deposit before production begins, with the remaining 70% balance due prior to shipment.
How is product quality ensured?
Quality is our priority. Our factory is ISO9001 certified and has passed rigorous Quality Assurance Factory Assessments (QAFA) from major global retailers. We also provide samples for quality testing.
What customization options are available for the baking pans?
We offer logo laser etching or printing, custom sizing from 3 to 18 inches, and various surface treatments including non-stick coatings and polished finishes.