Frequently Asked Questions
Q1: What’s the package for this product?
A: We use strong brown cartons to ensure safe protection during long-distance transportation.
Q2: How about the sample charge?
A: Generally, samples are free of charge if we arrange the express delivery for you.
Q3: How long does mass production take?
A: Shipment is quick if items are in stock. For new production, it typically takes about 30 days.
Q4: Is there a Minimum Order Quantity (MOQ)?
A: No, we do not have a strict MOQ. We accept mixed items in one shipment for your initial market testing.
Q5: What are the accepted payment terms?
A: We accept various payment methods including T/T, L/C, D/A, and D/P.
Q6: Do you accept OEM & ODM projects?
A: Yes, we are fully capable of working on new projects that align with our factory's manufacturing advantages.
Kaus Kitchen
