? Frequently Asked Questions
Q: What's your delivery time?
A: Within 7 days at the earliest, generally between 7-15 days.
Q: Do you accept customized orders?
A: Yes, please tell us your specific requirements and we will assist you.
Q: Can I get samples before ordering?
A: Yes, of course. Usually, our samples are free, and we can produce them according to your specific samples or technical drawings.
Q: Can I visit your factory?
A: Of course, we welcome customers from all over the world to visit our production facilities.
Q: Are the products inspected for quality before loading?
A: Absolutely. All our products undergo strict quality tests before packaging, and unqualified products are destroyed. We also accept third-party inspections.
Q: What does your factory do regarding quality control?
A: We have obtained ISO, CE, and other certifications. We check every process from raw materials to final products to maintain high quality.
Kaus Kitchen
